Training Courses For Letting and Estate Agents___
We provide a selection of intensive one-day training courses for letting agents and estate agents covering key areas that will help develop your business and those working in it.
Our training can be delivered either on our pre-scheduled dates at our regular London venue OR in-house for your company on its own. The availability of each individual course is shown by the symbol(s) next to the course names on this page ('Our Venue' and 'In-House').
For the schedule of upcoming dates at our London training venue, please click here; or for details on our in-house training options and to submit your requirements, please click here.
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This course provides a comprehensive training solution for estate and letting agents, helping them to develop the required skills and gain the industry knowledge for successful and profitable agency practice.
With 2 or 3-day booking options, both incorporating our unique Property Knowledge Masterclass, this course is ideal for ‘new starters’ in estate agency or existing agents looking to update their industry knowledge and refresh their skills.
DAY 1 – Introduction To Residential Sales
DAY 2 – Introduction To Residential Lettings
DAY 3 – Property Knowledge Masterclass
Price: 2 Days: £304.17 + VAT / person (£365.00) 3 Days: £445.83 + VAT / person (£535.00)
For further information on the course content please click here.
To view dates at our venue please click here or to receive a quote for in-house training please click here.
| Property Knowledge Masterclass | |
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Essential Property Knowledge
Designed for anyone working in the property agency industry, this unique course gives attendees the key property knowledge to achieve greater results and success in their role.
In addition to learning the different benefits of the major property features and how to apply them effectively for property sales and/or lettings, this course also covers the powerful techniques to become the local knowledge expert in your area.
Negotiator? Property Manager? Administrator? If you work in an estate agency in sales or lettings and speak to clients and/or applicants, then you will benefit from this course, like so many who have trained with us already.
Price: £162.50 + VAT / person (£195.00)
For further information on the course content please click here.
To view dates at our venue please click here or to receive a quote for in-house training please click here.
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Marketing For Sales and Lettings
The success of any property agency depends on getting a steady stream of new clients. This one-day course provides the essential marketing methods and techniques to increase the number of enquiries you receive from potential clients.
We show you how to build your own powerful marketing strategy and specific techniques to maximise your return from your marketing and advertising activities.
Discover the most effective ways to generate more leads for your agency, creating more instructions and ultimately more sales and/or lets.
Price: £162.50 + VAT / person (£195.00)
For further information on the course content please click here.
To view dates at our venue please click here or to receive a quote for in-house training please click here.
| Market Appraisal Masterclass (For Sales and Lettings) | |
How To Gain More Instructions
The market appraisal is the most important appointment conducted by property agents. This course explores a proven, innovative strategy designed to boost the number of instructions gained by your agency for sales and/or lettings.
Attendees will learn a step-by-step approach to market appraisal best practice designed to build lasting rapport with your potential clients. Firstly, we show how to set up your market appraisal appointments correctly from the start and conduct them in a way to inspire confidence in your professional opinion. Secondly, we show you specific techniques to 'close' your potential client and gain those all-important instructions.
The workshop format of this course also incorporates live roleplays and exercises to put into practice the techniques learned. In fact, we have had emails from previous attendees saying that the approach they learned, combined with the confidence to apply it, helped them gain new instructions within days of attending.
Price: £162.50 + VAT / person (£195.00)
For further information on the course content please click here.
To receive a quote for in-house training please click here.
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Viewing Strategy and Techniques
The viewing is one of the key estate and letting agency appointments, for which having a successful approach can have a major impact on both its profitability and productivity.
The course covers how to set up successful viewings from the applicant registration stage, through to on-appointment techniques when showing the property to ensure the best chance of a sale offer or let. We show you how to really 'sell' the property to applicants and how to effectively 'close' the deal - whether it is an offer on a property for sale or the holding deposit to secure a let property.
The workshop format of this course also incorporates live roleplays and exercises to put into practice the techniques learned on the day in a variety of sales and lettings viewing scenarios.
Price: £162.50 + VAT / person (£195.00)
For further information on the course content please click here.
To receive a quote for in-house training please click here.
| Property Management Masterclass | |
Effective Property Management Practice
The role of property manager is one of the most complex and demanding in a letting agency, requiring a particular combination of knowledge and skills.
This course explores effective property management from a practical perspective, covering the key functions and responsiblities of the property manager, both in terms of dealing with landlord clients and tenants.
Attendees will also learn how to achieve the 'mindset' of the successful property manager - this is often the missing link in the required skill set. With the approach shown, property managers will be better able to cope with enquiries, prioritise tasks and successfully negotiate any disputes that arise.
The workshop format of this course also incorporates live roleplays and exercises to put into practice the techniques learned on the day in a range of common property management scenarios.
Price: £162.50 + VAT / person (£195.00)
For further information on the course content please click here.
To receive a quote for in-house training please click here.
| Telephone Skills For Property Agents | |
Customer Service and Essential Tele-sales Skills
Whether you are communicating with your current landlords, vendors and applicants or dealing with new ones, the telephone is a vital business tool and typically THE principal contact method for property agencies.
This course is designed to train property agents in the key telephone skills required for effective communication, showing how those skills can be applied successfully in executing their everyday duties - whether in sales, lettings or property management.
Price: £162.50 + VAT / person (£195.00)
For further information on the course content please click here.
To receive a quote for in-house training please click here.
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flexible training options
We deliver our estate and letting agent training courses both at our venue and in-house.
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Open courses delivered at fixed dates at our London venue. |
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Courses delivered exclusively for your team. |
featured course
The Property Knowledge Masterclass is the complete property knowledge overview for those working in sales or lettings.
It is designed to provide the knowledge, techniques and confidence to both increase figures and improve individual and overall office performance.
“Absolutely brilliant. Great enthusiasm, clear explanations. All questions answered.”
S. Ahmed (Bristol)
From the excellent feedback we receive this course is fast-becoming THE training course for anyone working in the property agency industry, so make sure your business and staff have the very best knowledge and training to succeed.
course information
Price: £162.50 + VAT / person (£195.00 inc. VAT) Includes course workbook, lunch and refreshments.
Duration: One-day intensive, 10.00am - 5.00pm (registration at 9.30am).
Venue: Jurys Inn Heathrow, Eastern Perimeter Road, Hatton Cross, Hounslow, Middlesex TW6 2SR
click here for full directions
For further information on the course content please click here. To view dates at our venue please click here or to receive a quote for in-house training please click here.
client feedback
“Excellent course – well worth attending to kick-start our business.” Jill Smith (Stourbridge)
“Absolutely brilliant. Great enthusiasm, clear explanations. All questions answered.” S. Ahmed (Bristol)
"Absolutely brilliant course! We have been going for 3 years and now see we have been running backwards all because we didn't know how to make it profitable like you show." K. Lenayin (London)